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Course Description

This course teaches students about negotiation theory in addition to practical strategies and styles that can improve their conflict management and negotiation skills. The course covers conflict management from a variety of perspectives, including as first party and as third party skills.

What You'll Learn

By the end of the course, the learner should be able to:

  • Demonstrate familiarity with some of the major concepts, principles, and research findings related to negotiation;
  • Critically apply negotiation theory and knowledge broadly at work and in life;
  • Communicate to manage conflict and negotiate effectively;
  • Discuss the nature of conflict and negotiation in fostering individual, group, and organizational success;
  • Apply self-reflective practice to understand yourself and others better in the context of negotiation and conflict;
  • Discuss the costs/benefits, including ethical implications, of using various conflict management and negotiation techniques; and
  • Tailor your own conflict and negotiation behaviors to the demands of the situation.

Additional Requirements

Pre-requisite(s): HROB*2290, MGMT*1200

Applies Towards the Following Certificates

Technical Requirements

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*Course details are subject to change.

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Section Title
Negotiation and Conflict Management
Type
Online
Dates
January 05, 2026 to April 06, 2026
Contact Hours
36.0
Delivery Options
Online  
Course Fee(s)
Domestic Tuition Fee (0.5 units) $683.39 Click here to get more information
Domestic Tuition Fee - Non-Ontario (0.5 units) $780.10 Click here to get more information
International Tuition Fee (0.5 units) $3,544.80 Click here to get more information
Section Fees
Virginia L. Gray Memorial Bursary Donation $5.00 Optional
Open Learning Bursary $5.00 Optional
Available for Credit
0.5 units
Reading List / Textbook
You may purchase your course textbook, or other required/supplementary reading and learning materials, from the University of Guelph Bookstore or the Guelph Campus Co-op Bookstore, or from another third-party seller. 
Section Notes
Note:  If you are in a degree program at the University of Guelph, please DO NOT register using the link above.  You must register through WebAdvisor.
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